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The Critical Path of Website Content

As we enter our seventeenth year of designing and developing websites, there are very few clients that aren’t on at least their third generation websites.And with the average website needing a refresh after three years, our clients’ websites are accumulating lots of content. From an SEO perspective a lot of content can be good, from a user experience angle it can become a problem. To make it easier upgrading websites with a growing body of content, we engage our clients in a collaborative process we call “Website Triage.”

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The Subjective Side of Web Design

Sally Field Oscar speech In the sciences, there are facts and formulas, in mathematics, equations. Lawyers have documents and laws and mechanics fix broken things. Only in creative professions can you do things right but still potentially get it wrong. Website design is one of those professions in which the subjective opinion of the viewer – whether they simply “like” the site or not – can determine success or failure, even when “the mechanics” are correct. Read more

Every Web Project is a Branding Project

Well, almost. Regardless of the fact that we provide integrated services, often when a client comes to us for a website, they are not thinking about branding, yet it is often the issue that will make or break the website. Branding is often considered more of a consumer concern or maybe just an expensive “nice-to- have.” Of the six key components of a website development project — Content, Information Architecture, Search, Design, Interactivity and Programming — “content” is nearly always the chief area of focus, where the most time is expended and where differing opinions can affect outcomes and timing.

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5 Tips for Creating an Effective U.S. Website

We’ve been asked recently by some global companies seeking to increase their U.S. business,“What makes an effective website for the U.S. market?” This article is addressed to them but the answer represents general best practices. Read more

5 Points for Determining the Price for a New B2B Website

In — what we’re all hoping are — these post-recession days, we’re happy to be seeing a lot of activity from companies wanting to remake their long dormant websites. When I get to the point in the conversation in which I ask about the investment they wish to make, the answer is often gray. The subtext is that they will let the market dictate price. Following are 5 points I recommend companies gain some certainty around, prior to speaking with potential web design and development partners. Being clear on these points will help avoid ambiguity and aid in identifying the best firm for the job, which may or may not be the low price option.

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