RainCastle is the sole owner of the information on the Website and collected on the Website. RainCastle collects information from visitors wishing to learn more about RainCastle and its services. This information is collected via electronic mail.
RainCastle does not create or maintain profiles of visitors to the Website.
RainCastle may elect to generate "cookies." A cookie is a piece of data stored on the user's hard drive containing information about the user. The cookie, and the information inside, is in no way linked to any personally identifiable information. Users may reject a cookie with an understanding that access to and use of the Website may be severely limited.
We may use session ID cookies and/or persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
The Website does not contain any third party advertising.
Like most standard web servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. Our objective is to monitor the quality of the user experiences on the Website. IP addresses, and other log information, are not linked to personally identifiable information.
The only communications resulting from the Website are responses to visitor requests for additional information. Communications may be via phone, email, or postal mail in accordance with the visitor's preferences.
RainCastle will not sell, share, or rent collected information to others in ways different from what is disclosed in this statement.
Non-Personally Identifiable Information (Aggregate)
We may share aggregated demographic information for the purpose of maintaining and expanding the Website and its contents.
Personally identifiable information includes name, company, address, phone, email, and other information gathered by electronic mail from visitors wishing to be contacted with additional information. To respond to the visitor's request, this information may be shared with employees of RainCastle as well as with RainCastle's distributors and their employees and subcontractors.
RainCastle reserves the right to disclose personal information if required by law enforcement authorities, subpoena or other court order, or other governmental authority, and (to the extent permitted by law and the Safe Harbor principles) to the extent necessary to protect the legal rights and personal safety of RainCastle and its employees and agents.
The Website may contain links to other sites owned and operated by third parties. These sites may have privacy policies that differ from this site. This Policy applies solely to information collected by the Website.
We maintain reasonable precautions designed to ensure the security of personal information covered by this Policy, and to protect such personal information from loss, misuse or unauthorized access, alteration, destruction or disclosure. Although we make every effort to ensure security of customer information, no data transmission over the Internet can be guaranteed to be 100% secure.
Effective Date of Policy: October 2009